Terms & Conditions

1. ABOUT AURORA AND THESE TERMS

This website is operated by Aurora Imports & Exports LLC, referred to in these Terms as “Aurora,” “we,” “us,” or “our.” Our business address is 1 Meadowlands Plaza, East Rutherford, New Jersey, United States. You can contact us at info@aurora-industries.com.

These Terms address use of our website and its inquiry features. The website presents information about our business and allows prospective customers to contact us. It does not provide customer accounts, online checkout, or paid subscriptions.

Please read these Terms before using the website. Where we request your agreement, selecting an acceptance checkbox or taking another action clearly identified as acceptance means you agree to these Terms. If you do not agree, please do not use the features that require acceptance. Our Privacy Policy explains how we handle personal information; accepting these Terms does not, by itself, provide consent to optional marketing or other processing that requires separate consent.

The website is intended for adults making business inquiries. If you act for a company or other organization, you must have authority to submit information and make any commitments on its behalf.

2. OUR BUSINESS AND THE SCOPE OF WEBSITE INFORMATION

Aurora coordinates custom, direct-purchase uniform programs, including product development, supplier manufacturing, agreed quality checks, rollout, and repeat orders. We also consider standalone projects for workwear, private-label garments, fabrics and clothing materials, footwear, bags, belts, and related accessories. Feasibility, availability, and scope are evaluated for each project.

Website descriptions explain potential services and approaches. They do not establish the final specifications, quantities, pricing, production capacity, delivery dates, inspection coverage, certifications, or other terms of a particular transaction.

An inquiry, audit request, preliminary discussion, or automated acknowledgment does not itself accept an order, reserve materials or production, create a supply commitment, or require you to purchase anything. Any paid audit, pilot, product development, manufacture, or supply engagement requires separately agreed scope and commercial terms. Audit fees are agreed before work starts; pilot engagements are paid unless expressly agreed otherwise.

3. SEPARATE PROJECT AND ORDER AGREEMENTS

The applicable quotation, statement of work, accepted order terms, or other agreement governs an actual project or purchase. That agreement should establish the relevant specifications, samples, approvals, quantities, prices, payment terms, inspection and testing requirements, delivery responsibilities, and remedies.

Laundering, repairs, inventory storage, reserve stock, and replenishment commitments are included only when expressly agreed. Reorders remain subject to confirmation of current specifications, materials, minimum quantities, availability, pricing, and timing.

If these website Terms conflict with an applicable project or order agreement, that agreement controls the project or order. These Terms do not change previously agreed obligations, waive product warranties, or limit remedies under a separate agreement.

4. AUDITS, QUALITY CHECKS, AND PRODUCT SAFETY

Our “Uniform Supply Risk Audit” is a commercial review of a uniform-supply program within an agreed scope. It is not a workplace hazard assessment, legal or contractual review, regulatory audit, safety certification, or independent assurance opinion. Findings depend on the information available and the agreed work; they do not guarantee that every issue will be identified or that a particular saving or business outcome will result.

Inspection and quality-review activities are limited to the agreed stages, methods, criteria, and sample sizes. A sample-based inspection does not mean that every item has been inspected or that no defects exist. Inspection records do not substitute for required performance testing or product certification. The availability, scope, and retention of product and production records must be agreed for the relevant order.

Images of reflective garments, industrial workwear, medical clothing, or protective equipment do not by themselves establish a protective rating, medical-device status, or compliance with a particular standard. Product-specific performance and certification claims must be supported by applicable documentation and the agreed specification.

Customers must communicate intended uses and any required technical or regulatory standards before committing to a project. Employers remain responsible for their applicable workplace hazard assessment, equipment selection, fit, training, use, and maintenance obligations. Nothing in these Terms transfers or excludes Aurora’s own duties under applicable product-safety or other laws.

5. WEBSITE CONTENT, IMAGES, AND AVAILABILITY

We aim to present useful, accurate information, but the website may contain errors, omissions, outdated material, or temporary interruptions. We may correct content and change or discontinue website features. Changes to the website do not alter an existing project or order agreement.

Unless specifically identified otherwise, photographs, renderings, animations, and product examples illustrate possible products, applications, or design directions. They are not approved production samples or evidence of a completed customer project, certification, endorsement, or particular manufacturing location. Colors, finishes, fit, and other visual details may differ from their appearance on a screen. An agreed specification and approved reference should be used for production decisions.

General website articles and guidance do not replace product-specific advice or qualified legal, safety, or regulatory advice. These qualifications do not excuse misleading statements or override an express commitment made by Aurora.

6. INTELLECTUAL PROPERTY

Website text, designs, graphics, photographs, videos, branding, and other content belong to Aurora or their respective owners and are protected by applicable intellectual-property laws. Third-party names and marks remain the property of their owners; their appearance does not necessarily indicate an affiliation or endorsement.

You may view the website and make reasonable internal copies to evaluate a potential business relationship with Aurora, provided you retain relevant ownership notices. Except as permitted by law or with the rights holder’s permission, you may not republish, sell, commercially exploit, or misleadingly modify website content or use Aurora’s marks to imply approval or affiliation.

7. INFORMATION AND MATERIALS YOU PROVIDE

Please provide accurate information and only materials you are entitled to share. Do not submit another person’s personal information, designs, logos, drawings, or other protected materials without appropriate authority.

You retain ownership of materials you provide. You authorize Aurora to use and reproduce those materials only as reasonably necessary to evaluate your inquiry, communicate with you, and carry out work separately agreed with you. This permission does not authorize unrelated advertising, public publication of your materials, or manufacture beyond the agreed scope. Ownership and permitted use of project designs, samples, tooling, and deliverables should be addressed in the applicable project agreement.

An unsolicited inquiry does not by itself create a confidentiality agreement. Before sending trade secrets, confidential technical packages, sensitive employee information, or restricted materials, contact us to agree appropriate confidentiality terms and a suitable method of transfer. This does not diminish our obligations under the Privacy Policy, applicable law, or an existing confidentiality agreement.

8. ACCEPTABLE USE

You must not use the website to commit fraud, impersonate another person, infringe rights, submit unlawful or malicious material, send unsolicited bulk messages, interfere with operation, attempt unauthorized access, circumvent security controls, or use automated access that materially disrupts the website.

We may restrict access or decline an inquiry where reasonably necessary to address misuse, protect security, or comply with law. This does not cancel an existing project agreement or extinguish rights that continue under that agreement or applicable law.

9. THIRD-PARTY LINKS AND SERVICES

The website may link to third-party websites, maps, social platforms, or resources. Those services operate under their own terms and privacy practices. A link does not by itself mean that Aurora endorses the third party or guarantees its information, availability, or services. Our responsibilities for providers processing personal information on our behalf are addressed in our Privacy Policy and applicable law.

10. WEBSITE DISCLAIMERS AND LIMITATIONS

To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis. We do not warrant uninterrupted or error-free access, compatibility with every device, or that general website information will satisfy every particular business purpose.

To the extent permitted by applicable law, Aurora will not be liable for indirect or consequential losses, including lost profits, lost business opportunities, or business interruption, arising solely from use of or inability to use this informational website.

These website limitations do not apply to obligations under a separate project or order agreement. They do not exclude or limit liability for fraud, fraudulent misrepresentation, gross negligence, willful misconduct, death or personal injury caused by negligence, or any liability or statutory remedy that cannot lawfully be excluded or limited. They do not waive mandatory privacy, product-safety, or consumer-protection rights.

11. GOVERNING LAW AND GENERAL PROVISIONS

These Terms are governed by New Jersey law, without using conflict-of-laws rules to displace that choice, and subject to any mandatory protections that apply under other law. These Terms do not impose mandatory arbitration or waive a right to bring a claim or participate in a class action.

If a provision is unenforceable, it will be disregarded to that extent and the remaining provisions will continue to apply where legally permissible. A delay in enforcing a provision does not waive the right to enforce it later.

12. UPDATES AND CONTACT

We may revise these Terms as the website or our business changes. The updated version will state its effective date. Changes apply prospectively and do not rewrite an existing project agreement or retroactively remove accrued rights. Where renewed agreement is necessary, we will request it.

For questions about these Terms, contact:

Aurora Imports & Exports LLC
1 Meadowlands Plaza
East Rutherford, New Jersey, United States
Email: info@aurora-industries.com