Aurora

Privacy policy

Effective date: Monday, November 16, 2026

1. WHO WE ARE AND WHAT THIS POLICY COVERS

Aurora Imports & Exports LLC (“Aurora,” “we,” “us,” or “our”) operates this website to introduce our business and receive inquiries about uniform programs, custom garments, materials, and related products and services.

This Privacy Policy explains how we handle personal information in connection with this website and related inquiry communications. Our business is located at 1 Meadowlands Plaza, East Rutherford, New Jersey, United States. For privacy questions or requests, email info@aurora-industries.com.

The website is intended for business audiences in the United States. It does not offer customer accounts, online purchases, or paid subscriptions. Separate notices or agreements may apply to information processed in an established customer project, employment relationship, or other service outside the scope of this Policy.

2. INFORMATION YOU PROVIDE

Our website inquiry forms request your name, email address, and a message about your requirements. You may also provide your company name and telephone number.

The inquiry forms are not currently connected for delivery and do not send submissions to Aurora. To contact us in the meantime, email info@aurora-industries.com.

If you email us or continue a conversation, we also receive the information you choose to include, such as your name, company, telephone number, job role, product requirements, message contents, and attachments. We may keep correspondence and a record of your communication preferences and privacy requests.

Providing inquiry information is voluntary. If you do not provide a usable contact address, we may be unable to respond. Please send only information needed for your inquiry. Do not send Social Security numbers, payment-card details, passwords, medical information, sensitive employee records, or other sensitive personal information through an initial inquiry. Obtain appropriate permission before providing someone else’s information.

3. TECHNICAL INFORMATION AND BROWSER STORAGE

When you visit a website, your browser exchanges technical information with the systems that deliver it. Our hosting and website-delivery providers may receive and record information such as your IP address, browser and device information, requested pages or files, access times, referring page information when supplied by your browser, and error or security information. This information supports delivery, troubleshooting, security, and reliable operation.

The website can use browser local storage to remember a display preference, such as a light or dark theme. Local storage is stored in your browser and is different from an email-marketing list. You can remove it through your browser’s site-data settings; doing so may reset your preferences.

Some website images, fonts, and software are delivered from external services. The current website includes resources from Google Fonts, jsDelivr, DummyImage, and threejs.org. Loading those resources can disclose your IP address and other request information to the provider, even if you do not submit an inquiry. Those providers’ independent processing is subject to their own privacy practices.

We do not currently operate a website analytics or behavioral-advertising program. We do not use website data to build profiles for targeted advertising. This does not mean that the website generates no technical requests or that hosting and external resource providers retain no logs.

4. HOW WE USE INFORMATION

We use personal information as reasonably necessary to:

  • Receive, evaluate, and respond to inquiries.
  • Discuss product requirements, feasibility, scope, quotations, and possible next steps.
  • Maintain relevant correspondence and business records.
  • Deliver, maintain, troubleshoot, and protect the website and our communications.
  • Detect or address spam, fraud, misuse, and security incidents.
  • Respond to privacy requests, honor communication choices, comply with legal obligations, and establish, exercise, or defend legal rights.

We do not use an inquiry as automatic enrollment in an email-marketing list. We do not use website inquiry information for automated decisions that produce legal or similarly significant effects on individuals.

5. WHEN INFORMATION MAY BE DISCLOSED

We may disclose relevant information to the following categories of recipients for the purposes described in this Policy:

  • Service providers supporting website hosting, email delivery and storage, information technology, security, and other necessary business administration. We limit disclosures to the relevant service and require appropriate handling of information where providers act on our behalf.
  • Professional advisers, such as legal or accounting advisers, where reasonably necessary and subject to appropriate confidentiality obligations.
  • Authorities, courts, or other parties where required by law, valid legal process, or reasonably necessary to address unlawful activity, protect rights or safety, or resolve a dispute, subject to applicable law.
  • Parties to a proposed or completed merger, acquisition, financing, reorganization, or sale of business assets, where necessary and subject to appropriate confidentiality safeguards and applicable legal requirements.
  • A recipient you ask or authorize us to involve in your inquiry or project.

We do not sell or rent personal information, and we do not disclose it for cross-context behavioral advertising. We do not provide inquiry lists to third parties for their own marketing. Necessary service-provider processing and the external resource requests described above are distinct from selling an inquiry list.

If evaluating a project requires disclosing identifiable inquiry details or confidential materials to a manufacturer or sourcing partner, we will first discuss the relevant disclosure with you or address it in the applicable project arrangements.

6. FUTURE EMAIL MARKETING AND ANALYTICS

We may introduce optional email updates or website analytics in the future. Before activating materially different collection or uses, we will update this Policy and provide any notices, choices, and consent mechanisms required by applicable law.

If we introduce an email-marketing list, we will provide a separate way to choose those communications. Sending a business inquiry will not automatically subscribe you. Marketing messages will identify Aurora and provide a way to unsubscribe. You may also ask us at info@aurora-industries.com to stop marketing messages. We will honor marketing opt-outs within the time required by law, and no later than ten business days after receipt.

Opting out of marketing does not prevent communications needed to handle an inquiry you are pursuing, administer an agreed transaction, address safety or security, or fulfill legal duties. We will not use those communications to evade a marketing opt-out.

7. YOUR CHOICES AND PRIVACY REQUESTS

You may contact info@aurora-industries.com to ask about personal information we hold about you, request a correction or deletion, or update your communication preferences. Please identify your request and the email address used to contact Aurora. Do not include sensitive identity documents in your initial message.

Depending on your residence, the nature of the information and processing, and whether the relevant law applies to Aurora, you may have rights to confirm processing, access information, correct inaccuracies, delete information, obtain a portable copy, withdraw consent, or opt out of certain processing. Some laws also provide rights to use an authorized agent, appeal a denied request, or complain to a regulator.

We will evaluate requests under applicable law and respond within the applicable time limits. For requests that require verification under applicable law, we may request information reasonably needed to verify identity or authority, without requiring you to create an account. If we deny a request, we will explain the reason and any available appeal procedure. You may submit an appeal to the same email address, identifying the original request. We will not unlawfully discriminate against you for exercising privacy rights.

Some information may need to be retained for legal obligations, security, fraud prevention, an ongoing transaction, or legal claims. If an exception limits our ability to fulfill a request, we will explain it as required by law.

8. TRACKING SIGNALS AND EXTERNAL LINKS

Our website does not currently change its behavior in response to the older browser “Do Not Track” setting. That setting is distinct from legally recognized opt-out preference signals such as Global Privacy Control. We will honor such signals where applicable law requires. We do not currently conduct the sale or targeted-advertising activities to which those opt-outs generally relate.

External resource providers may receive technical information as described above. If you follow a link to a map, social network, or other third-party website, that service may collect additional information under its own policy. Review the relevant provider’s practices before interacting with it.

9. RETENTION AND SECURITY

We retain personal information only for as long as reasonably needed for the purposes described in this Policy. Relevant considerations include whether an inquiry remains active, whether it develops into a customer relationship, the nature of our records, applicable legal requirements, security needs, and potential disputes. Limited records may also be needed to honor opt-outs and document privacy requests.

When information is no longer needed, we will delete it or render it non-identifiable, subject to applicable retention obligations and backup processes. Information retained in backups remains protected pending routine replacement or deletion and is not used for unrelated business purposes.

We take reasonable measures appropriate to the nature of the information to protect it against unauthorized access, use, alteration, or disclosure. No website, email system, or storage method can be guaranteed completely secure. Please contact us if you believe information associated with Aurora has been compromised.

10. LOCATION OF PROCESSING

Aurora is based in the United States. Personal information may be processed in locations where we and our service providers operate. A New Jersey business address does not mean all service-provider systems are located in New Jersey or that all processing is confined to the United States. Where applicable law requires safeguards for a transfer, we will implement those safeguards. Visiting the website is not treated as blanket consent to a transfer that requires specific consent.

11. CHILDREN

Our website and services are intended for adults acting in a business capacity and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact info@aurora-industries.com so we can investigate and take appropriate steps to delete it as required by law.

12. CHANGES AND CONTACT

We may update this Policy to reflect changes in our practices or legal requirements. The version posted here will state its effective date. For material changes, we will provide additional notice where required and obtain consent where applicable law requires it. Posting a revised Policy does not authorize a materially different use of previously collected information without any legally required notice or consent.

For questions, requests, or concerns, contact:

Aurora Imports & Exports LLC
1 Meadowlands Plaza
East Rutherford, New Jersey, United States
Email: info@aurora-industries.com