FAQ

Before your
next order

Find answers about uniform programs, standalone product projects and the decisions to make before ordering. For a specific requirement, start a conversation with Aurora.

Our main focus is custom, direct-purchase uniform programs, from design and supplier production through rollout and reorders. We also welcome standalone inquiries for custom workwear, private-label clothing, fabrics and clothing materials, footwear, backpacks, belts and accessories. Product feasibility and supply scope are reviewed for each project. With direct purchase, you own the products; laundering and repairs are included only if expressly agreed.

A coordinated program is useful when you have recurring garment needs, several roles or sites to outfit, and time to plan samples and production. Fit depends on the requirements, not just your industry or team size. A standalone product inquiry does not need to become a full uniform program.

Bring your drawings, technical pack, reference sample or product idea. We can discuss materials, construction, fit, branding and quantities, then review feasibility and the sampling scope. For a fabric, footwear or accessory project, include the intended use and any technical requirements.

They depend on the product, materials, customization and supplier requirements. We confirm the proposed quantities, sampling and production timing for your project before you commit. Tell us your required delivery date early; availability and timing must be reviewed rather than assumed.

We define the approved specifications, relevant checks and review responsibilities for the order. Confirm which sample approvals, inspection records or performance documents are included. Inspection is limited to its agreed scope, and required tests or certifications must apply to the specific product and intended use.

For uniform programs, agree sizes, quantities, site allocation and delivery responsibilities before rollout. Review replacement and new-starter needs around current minimums and production windows. Standalone products can also be discussed for repeat supply. Any reserve stock needs a separate agreement covering funding, ownership, storage and release.

Tell us what you need, the expected quantities, destination and timing. We’ll discuss whether a uniform program, a scoped audit or a focused product project is the right starting point. Any audit fee is agreed in advance, pilot engagements are paid, and an initial inquiry does not commit you to an order.

Contact

Tell us what
you need next

sales@aurora-industries.com

Start with your uniform program or a specific garment, material, footwear or accessory requirement. Share what you know and we’ll discuss scope and next steps.

Any paid work and order terms are agreed separately.